An Update from Accreditation Canada regarding COVID-19

April 28, 2020

Dear Accreditation Canada clients,

We are living in unprecedented times and our thoughts and best wishes are with you, your patients, your clients and your staff as you overcome the challenges imposed by the pandemic.

At Accreditation Canada, we are closely monitoring Public Health and government directives to better plan our services going forward. Due to the current COVID-19 situation, we are extending the postponement of surveys until September 30, 2020.  At this stage we are planning to resume survey activities in October 2020, pending any changes in directives, the safety of our surveyors as well as your own situation given the impact of COVID-19 on your circumstances.

We are reviewing the accreditation status and previous reports of all organizations whose survey schedules have been impacted and are prioritizing organizations that may require a site visit/survey to maintain status. Over the coming weeks, we will reach out to those organizations whose schedules were affected as well as those that have surveys scheduled for this year to discuss your situation and the best way to move forward.

As a global leader in quality and safety, we are providing complimentary access to key standards and tools for people working across every part of the health and social service system to use, so they can bring the best evidence and proven methods to the situation.

In addition to some of our standards, guidance documents, webinars and practical toolkits, we are including resources from other partners that provide actionable guidance in this time of crisis. We will continue to add resources that make our standards easier to adopt and action, to help face the ongoing realities of COVID-19 in multiple care settings. You can access our suite of COVID-19 Resources here.

Should you have any questions, please do not hesitate to contact us.

Stay safe! Stay home! Together we can.


Leslee Thompson, CEO and Asmita Gillani, Executive Director Canadian Accreditation