Follow-Up #6: Accreditation Canada Client Portal

August 23, 2019

Thank you for your continued patience as our team works diligently to resolve technical issues.

Our top priority remains restoring full functionality to the portal, specifically with regards to self-assessments and instruments. We are on track to resolve these issues by early September. Should these functions become operational sooner than our timeline above, we will notify you immediately via email.

Organizations with evidence submission deadlines after June 16, 2019 will receive an extension and will be notified with the specific timeframe once this functionality is available for clients on the portal. Please note, our review and response to the evidence submission may be delayed.  

While we continue to make significant progress on the IT front, we recognize the impact this situation has had on your organization and want to assure you we take your concerns very seriously.

We again apologize for this inconvenience and sincerely regret this situation has transpired. 

Should you have any questions, please contact