Get to know a Patient Care Worker: Maureen Mullins at Prince County Hospital, P.E.I.

September 16, 2020

Maureen Mullins is a Patient Care Worker (PCW) at Prince County Hospital in Summerside, P.E.I. Having been a PCW for the past 17 years, Mullins is focused on providing safe, compassionate care.

“I became a Patient Care Worker because I’m very empathetic and I wanted to be there for people,” she said. “I wanted to be a part of their lives, whether in healing or in death. I wanted to talk to people and be an advocate, if I had to.”

Maureen Mullins (PCW)

Mullins said she was drawn towards health care after experiencing sickness and death in her own family. “I think experiencing that sort of pushed me towards becoming a Patient Care Worker,” she said. “It’s a rewarding career. It’s a good feeling, to be able to help somebody. I love doing what I do.”

In light of World Patient Safety Day, which focuses on health worker safety this year, Mullins said that health worker safety and patient safety are inter-related. “It’s so important because if we’re not kept safe and we’re not there, we can’t help patients – the people who need us,” she said.

Mullins noted that having the knowledge, the skills and the necessary equipment all contribute to a safe working environment. “If we didn’t have all of these things in place, it would be very difficult to work safely and it would be very stressful,” she said.

Mullins said that with the recent COVID-19 pandemic, Prince Edward Island (on Canada’s East Coast) has fared well, having a low amount of cases. She adds however that the Prince County Hospital has been ready to deal with an influx of cases if they occurred.

Mullins said the hospital prepared with simulations as well as practicing the donning and doffing of personal protective equipment (PPE), among other activities. “It was a bit uncertain because at the beginning, the situation was changing from day to day or even from morning to evening,” Mullins said. “We kept being ready and then we weren’t, and over again.”

Mullins noted that when dealing with the COVID-19 pandemic, people need to be kind to one another. “We are prepared. It’s a lot of work. People need to realize that health workers are tired too.”

She added that in a situation such as this, everyone needs to work together to ensure safety. “I feel that everyone’s safety is important right now,” Mullins said. “It’s not only health workers. It’s everyone’s safety right now.”

Maureen Mullins with her grandson.