Patients & Families

Patients & Families

What is Accreditation?

Health care accreditation is an ongoing process of assessing health care and social services organizations against standards of excellence to identify what is being done well and what needs to be improved.

Accreditation is important because it helps create better health care and social services for you, your family, and your community. It allows organizations to understand how to make better use of their resources, increase efficiency, enhance quality and safety, and reduce risk.

More than 1,100 health care and social service organizations, representing over 7,000 sites and services, are experiencing the rewards of being accredited by Accreditation Canada.

How does accreditation work?

Health care accreditation through our Qmentum program is an ongoing process of assessing health and social services organizations against standards of excellence to identify what is being done well and what needs improvement.

The organizations that take part in our accreditation program choose to do so because they have first-hand knowledge of the contribution accreditation makes in improving quality, reducing risk, and strengthening accountability.

Our accredited organizations devote time and resources to identify what they are doing well and what could be done better—and then take action to address issues so they can provide the best possible care and service to their patients and clients in order to save and improve lives.

What does being accredited mean?

When you see the Accreditation Canada seal, you can be certain that the health care organization is working hard to meet our standards to deliver safe, high-quality care. They do so because better quality means better health.

Diamond accreditation seal

The Accreditation Canada Seal

Why should accreditation matter to you?

We believe that you and your family have the right to safe, high-quality health care services. Accreditation helps ensure health and social services organizations improve quality, safety, and efficiency so they can provide you and your family with the best possible care and service.

Who do we accredit?

We accredit hospitals, doctor’s offices, senior’s and residential homes, rehabilitation centres, home care agencies, medical labs and almost everything else in between.